The short version, then the rest.

1. Who we are

InvoiceRight is provided by 1881 Group Pty Ltd (ABN to be inserted), Australia. Contact: [email protected].

2. What the service does

It prepares invoices from the shifts you log, using the NDIS Pricing Arrangements and Price Limits as loaded in the app, sends them to the payer you nominate, tracks delivery, matches payments you confirm, and produces reports. You check every invoice before it is sent. You remain responsible for what you charge and for lodging NDIA-managed claims in the provider portal.

3. What it doesn't do

• It never holds, receives or transfers money.
• It can't verify an NDIS number or plan with the NDIA; it checks the format only.
• Rates and rules are updated when the NDIA publishes changes, with an effective date; if you charge above a price limit the app warns you but does not stop you.
• Shift notes, service agreements and reports are tools, not legal or tax advice. Have agreements reviewed by your own adviser.

4. Your account

One worker per account. Keep your email secure; sign-in codes and passkeys are tied to it. You're responsible for the accuracy of participant and payer details you enter and for having the participant's consent to hold them.

5. Price and payment

First 5 invoices free. After that each invoice you issue costs $1 (AUD, including GST), with no limit on how many you send. Sending an invoice again does not count as a new invoice, and a voided invoice does not count. We add a card once, through Stripe, and bill you for the invoices of the month just ended. There is no subscription and nothing to cancel; you stop being billed when you stop issuing invoices. Nothing is deleted if a payment fails, but we may pause sending until the card is fixed. Prices may change with 30 days' notice by email.

6. Your data

Your data is yours. Our privacy policy says how it is handled. You can export or delete it from Settings at any time; sent invoices are kept as business records for the period required.

7. Acceptable use

Use InvoiceRight only for genuine supports you have delivered. Don't attempt to access other accounts or disrupt the service.

8. Availability and liability

We aim for the service to be available at all times but can't promise it. To the extent the law allows, our liability is limited to the fees you paid in the previous three months. Nothing here limits your rights under the Australian Consumer Law.

9. Ending

You can stop using InvoiceRight any time by deleting your account. We may suspend accounts used in breach of these terms, with notice where we reasonably can.

10. Changes

We'll email you about changes to these terms that affect you. Continuing to use the service after a change means you accept it.

Last updated 10 Nov 2026. Governed by the laws of New South Wales, Australia.